New Install Web UI Fails Login ?!

New Install Web UI Fails Login ?!

Hi,

New user, and I have installed the free edition fresh but when logging into the Web UI I see the below error..


As per the article the services are running fine but the port is not listening..

The path for installation was /home/bdrbackup
  1. root@bdrbackup:~# netstat -a | grep 32004
  2. root@bdrbackup:~# systemctl status BDRShield_Server_Persistent_Service.service
  3. ● BDRShield_Server_Persistent_Service.service - This service can be designated by the BDRPersistentService.
  4.      Loaded: loaded (/etc/systemd/system/BDRShield_Server_Persistent_Service.service; enabled; vendor preset: enabled)
  5.      Active: active (running) since Fri 2026-01-23 13:40:31 UTC; 53min ago
  6.    Main PID: 10952 (BDRPersistentSe)
  7.       Tasks: 12 (limit: 9388)
  8.      Memory: 5.5M
  9.         CPU: 1.251s
  10.      CGroup: /system.slice/BDRShield_Server_Persistent_Service.service
  11.              └─10952 /home/vembubdr/Vembu/VembuBDR/bin/BDRPersistentService

  13. Jan 23 13:40:31 bdrbackup systemd[1]: Started This service can be designated by the BDRPersistentService..
  14. root@bdrbackup:~# systemctl status postgresql
  15. ● postgresql.service - PostgreSQL RDBMS
  16.      Loaded: loaded (/lib/systemd/system/postgresql.service; enabled; vendor preset: enabled)
  17.      Active: active (exited) since Fri 2026-01-23 13:23:10 UTC; 1h 11min ago
  18.     Process: 990 ExecStart=/bin/true (code=exited, status=0/SUCCESS)
  19.    Main PID: 990 (code=exited, status=0/SUCCESS)
  20.         CPU: 1ms

  22. Jan 23 13:23:10 bdrbackup systemd[1]: Starting PostgreSQL RDBMS...
  23. Jan 23 13:23:10 bdrbackup systemd[1]: Finished PostgreSQL RDBMS.
Anything else I can check..