BDRShield Abnormal Termination During Backup Execution

BDRShield Abnormal Termination During Backup Execution

KB ID: 101001
Issue:
The BDRShield application terminates abnormally before the backup operation reaches completion. This situation commonly arises when the client machine's application is restarted while a backup job is actively in progress.
Cause:
The primary cause of this error is an abnormal termination of the BDRShield application on the client machine, often prompted by a system restart during an ongoing backup task.
Solution:
To address this issue, follow the steps below:
1. Reschedule Failed Backup:
   We recommend rescheduling the backup job that was prematurely terminated on the client machine.
2. Ensure Completion:
    Allow the rescheduled backup job to proceed without interruption. Ensure that the backup operation reaches successful completion.
By adhering to these steps, you can mitigate the problem of BDRShield application abnormal termination during backup execution. This approach ensures the uninterrupted execution of backup tasks and promotes the integrity of your data protection processes.

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