Virtual Machine Not Found Error in BDRShield

Virtual Machine Not Found Error in BDRShield

KB ID: 102
Error:
Encountering the error: "The Virtual Machine Cannot Be Found."
Cause:
This error occurs when the configuration files of the virtual machine are either not available or corrupted.
Solution:
1. Check VMware Configuration Files:
  1. Examine the VMware Configuration files with extensions *.vmx and *.vmdk in the OS VMFS file system.
  2.  Verify their availability and integrity.
2. Power On Guest OS for Detailed Error:
  1. Power on the specific Guest OS from the vSphere Client console.
  2. Observe the exact error details provided during the power-on process. This will help identify the root cause of the issue.
Following these steps should assist in resolving the "Virtual Machine Cannot Be Found" error in BDRShield. If further assistance is required or the issue persists, contact BDRShield support for additional guidance.