Troubleshooting Disk Path Analysis Errors | Disk Path Properties Issues

Error while Analyzing Disk Path Properties

KB ID: 104011
Issue
Encountering an error during the analysis of Disk Path Properties in BDRShield
Cause
This error typically occurs when a virtual machine configured for backup from a Hyper-V host has its VHD/VHDX file inaccessible or corrupted.
Solution
To resolve this issue, follow these steps:
1. Validate Disk Path: Right-click on the virtual machine and select "Settings." Verify the virtual hard disk path to ensure it is correct and accessible.
2. Check VembuIntegrationService Permissions: Confirm whether the VembuIntegrationService is running with Administrator privileges in the Windows services.msc. Ensure that it has sufficient permissions to access the VHD/VHDX file.
By following these steps, you can address the error related to analyzing Disk Path Properties in BDRsuite and ensure the integrity of your virtual machine backups.