This knowledge base article addresses the issue of a replica virtual machine being stuck in the failover state within the BDRShield application. The error can arise due to VMWare replication when the configured virtual machine enters the failover state.
The reported error occurs when the VMWare replication process encounters a virtual machine that has entered the failover state.
To resolve the issue, follow these steps:1. Undo Failover:
- Identify the virtual machines that are stuck in the failover state.
- Perform the "Undo FailOver" operation on these virtual machines. This action aims to revert the virtual machines back to their original state before the failover occurred.
2. Run Incremental Backup:
- After successfully undoing the failover for the affected virtual machines, proceed to initiate an incremental backup operation.
- Running the incremental backup ensures that the data is up-to-date and accurately reflects the current state of the virtual machines.