Troubleshooting Guide: Resolving Stuck Failback State for Replica Virtual Machines in BDRSuite

Replica Virtual Machine Stuck in Failback State in BDRShield

KB ID: 105069
Summary:
This knowledge base article addresses the scenario where a replica virtual machine is stuck in the failback state within BDRShield. The article provides steps to resolve this issue and restore the virtual machine to its normal state.
Cause:
The error message "The Replica Virtual Machine is in Failback State" occurs in VMWare replication when a virtual machine is stuck in the failback state.
Solution:
To resolve this issue and bring the virtual machine back to its normal state, follow these steps:
1. Perform Undo FailBack:
  1. Identify the virtual machines (VMs) that are stuck in the failback state.
  2. Initiate the "Undo FailBack" process for the affected VMs.
  3. This action will transition the VMs from the failback state to the failover state.
2. Perform Undo FailOver:
  1. Once the VMs are in the failover state after the "Undo FailBack," proceed to perform the "Undo FailOver" operation.
  2. This step will revert the VMs to their normal operational state.
3. Run Incremental Backup:
After successfully restoring the VMs to their normal state, proceed to run the incremental backup process as per your backup strategy.
By following these steps, you can effectively address the issue of a replica virtual machine being stuck in the failback state within BDRShield. This process ensures the proper restoration of VMs and allows you to resume regular backup operations.