KB ID: 109100
Cause:
The snapshot/dump process for the database +<DBNAME>+ encountered failures.
Solution:
To address this issue, follow these steps to adjust the Shadow Copies space:
1. Access Drive Properties: Right-click on the C:\ drive, and select "Properties."
2. Navigate to Shadow Copies Tab: Within the Properties window, navigate to the "Shadow Copies" tab.
3. Open Settings: Click the "Settings" button.
4. Adjust Maximum Size:
- In the Settings dialog, locate the option for maximum size.
- Change the setting to "No limit."
5. Restart VSS Service:
- Open the Services Management Console (services.msc).
- Locate the Volume Shadow Copy service (VSS).
- Restart the VSS service.
6. Schedule Backup:
After adjusting the Shadow Copies space and restarting the VSS service, proceed to schedule the backup again.
By following these steps, you should be able to resolve the snapshot/dump process errors related to the database. If further assistance is needed or if issues persist, don't hesitate to contact our support team.