Active Backup Schedule is Suspended. Backup is Incomplete.

KB ID: 115016

Cause:

If an attempt is made to suspend the backup on the client side while the backup is in progress, the backup will fail with the above message.

Solution:

To continue the backup from the BDRShield agent, you must resume the suspended backup. Follow the steps below:
1. Go to Web Console -> Top menu “Backups” -> Click “List Jobs” ->
2. Under the option “List Of Backup Jobs”, the configured backups will be listed below.
3. Click the triangular icon under the column “Suspend/Resume” of that particular backup job.
4. Once you click that icon, an acknowledgment message will show “Suspended backup schedule has been resumed successfully.”