Addressing Backup Failure - "Unable to Read the File During Time of Backup" in BDRShield

Addressing Backup Failure - "Unable to Read the File During Time of Backup" in BDRShield

KB ID: 115024
Issue:
Encountering the error message "Unable to read the file during the time of backup" in BDRShield
Cause:
The error occurs when files configured in the backup job are locked or in use by another application during the backup process. This leads to the failure of the backup schedule.
Solution:
To address the "Unable to Read the File During Time of Backup" error, follow these steps:
1. Check VSS (Volume Shadow Copy Service) Status:
  1. Verify if VSS is enabled in the backup job settings.
  2. If VSS is not enabled, edit the backup schedule, enable VSS, and reschedule the backup to assess the result.
By ensuring that VSS is enabled, potential file locking issues during backup attempts can be mitigated, allowing for a smoother backup process in BDRShield


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