Linux Installation for PostgreSQL May Fail During Software Update

KB ID: 115052

Cause:

While installing the BDRShield Server on a Linux machine, PostgreSQL installation may fail with an error message “postgresql: unrecognized service”. This issue may arise due to conflicts with background database updates or ongoing software package auto-updates on the Linux machine.

Solution:

Follow the steps below to prevent PostgreSQL installation failure:
1. Ensure that background software updates on the Linux machine are not in progress during the BDRShield Server installation.
2. If PostgreSQL installation fails, perform an on-top installation of BDRShield with the same build setup after the background updates are completed.
3. Verify the successful installation of PostgreSQL by checking that both PostgreSQL and the BDRShield server are running as services.