Troubleshooting: AppawareVmwareGuestTool.exe Not Found in BDRShield Installation
KB ID: 115077
Issue:
When working with BDRsuite, an issue may occur where the "AppawareVmwareGuestTool.exe" file is not located in the BDRShield installation location (BDRShield installation location \ Plugins). This error prevents the ApplicationAware process from functioning as expected.
Cause:
The "AppawareVmwareGuestTool.exe is not found in BDRShield installation location" error occurs when the required "AppawareVmwareGuestTool.exe" file is not present in the specified installation location of BDRShield.
Solution:
To address this issue, please follow these steps:
1. Contact Vembu Support:
If "AppawareVmwareGuestTool.exe" is not available in the installation location, it is advisable to reach out to BDRShield support for guidance and assistance.
The BDRShield support team will be able to provide you with a suitable workaround to address the absence of "AppawareVmwareGuestTool.exe" and ensure the proper functioning of the ApplicationAware feature in BDRShield.