Resolve BDRSuite ID Conflict: Change and Register Your ID

BDRShield ID is already in use. Change this ID and then register

KB ID: 115111
Issue:
The error message "BDRShield ID is already in use" occurs due to one of the following reasons:
1. Reinstalling the server with the same BDR ID and portal account.
2. Attempting to register multiple BDR servers with the same BDR ID and portal account.
Solution:
1) Resolving the Issue with a Reinstalled Server:
   To resolve this issue when reinstalling the server:
a) Ensure that the newly reinstalled server has a unique BDR ID when registering it with the BDRShield portal.
b) If the old server is no longer required, delete the previously registered BDRShield server from your BDRShield portal account. Afterward, proceed to register the new server with a unique BDR ID.
2) Best Practice: Using Unique BDR IDs:
It is always recommended to install each BDR server with a unique BDRShield ID to avoid conflicts and registration issues.
If the problem persists despite following the above steps, please contact BDRShield support at vembu-support@vembu.com for further assistance.