Restore Failed - Tape Media Not Scanned or Invalid

KB ID: 120039

Cause:

When attempting to restore data using BDRShield, you may encounter this error, indicating that the restore has failed. The error message specifies that the tape media is either not scanned or invalid.

Solution:

To resolve this error and successfully restore the data, follow the steps outlined below:
1. Insert Correct Tape Media:
Ensure that the tape media used for the restore process is the same as the one used for the original backup.
2. Insert Tapes in the Same Order:
It is crucial to insert the tape media in the same order as it was used during the backup process. The sequence of tapes must match the order in which they were utilized for the initial backup.
3. Verify Tape Scanning:
Confirm that the tape media has been properly scanned and recognized by the BDRShield system. If not, perform a tape scan to ensure the system identifies and validates the inserted tapes.

Following these steps meticulously will resolve this error, allowing you to restore data seamlessly using the correct tape media. If the issue persists or additional assistance is required, please contact BDRShield support at vembu-support@vembu.com.