BDRSuite GranularRecovery for MS Applications Termination Issue - Troubleshooting Guide

Troubleshooting Guide - BDRShield GranularRecovery for MS Applications Termination Issue

KB ID: 127004
Issue:
The 'BDRShield GranularRecovery for MS Applications' service terminated unexpectedly.
Cause:
This error occurs when the 'BDRShield GranularRecovery for MS Applications' service is not running.
Solution:
To resolve this issue, perform the following steps:
1. Access the Windows Services management console by executing `services.msc`.
2. Locate the 'BDRShield GranularRecovery for MS Applications' service within the list.
3. If the service displays a 'Stopped' status, right-click on it, and select 'Start' to initiate the service.
By following these steps, you should successfully restore the availability of the BDRShield Service.
    • Related Articles

    • Troubleshooting Guide: BDRShield Backup Failed - Internal File System Error

      KB ID: 102180 Issue: Backup operations have failed due to an internal file system error within BDRShield. This error occurs when a specific backup job in BDRShield possesses a negative chunk file ID value, resulting in job failure. Cause: The failure ...
    • Troubleshooting Guide: Error 102198 - Connection Issue with BDRShield Portal

      Overview Error 102198 indicates a failure in establishing a connection with the BDRShield Portal due to an issue with the curl library initialization. This error typically occurs when the required shared dynamic link libraries (DLLs) for the curl ...
    • Troubleshooting SNAPSHOT_FAILURE: Snapshot Initialization Issue in BDRShield

      KB ID: 115121 Cause: BDRShield backup server relies on the Volume Shadow Copy Service (VSS) to create snapshots. The alert is usually generated when VSS is unable to start due to an ongoing VSS process. Microsoft's native snapshot manager can only ...
    • Error: Database Not Found in BDRShield for Applications & DBs

      KB ID: 115089 Issue: Encountering a "Database not found" error during an MS-SQL server backup indicates that the configured databases are either unavailable, removed, deleted, corrupted, or facing connectivity issues. Cause: The error occurs when one ...
    • BDRShield Software Upgrade Guide

      The BDRShield provides software updates as follows: BDRShield is now BDRShield - Click to know more Manual Upgrade for Servers BDRShield Backup Server and Offsite DR Server require a manual upgrade when a new version is released. Users must download ...