1. Invalid Credentials: Incorrect or invalid access credentials provided during repository setup.2. Invalid Service Endpoint or DC Region: Incorrectly entered service endpoint URL or an invalid data center (DC) region selection.3. Insufficient Access Privileges or Storage Space: The target repository lacks the necessary access permissions or storage capacity.4. Connectivity Issue: Network or internet connectivity problems preventing communication with the repository.
Depending on the cause, follow these solutions to resolve the connectivity issue:Cause 1: Invalid Credentials
- Ensure that you have accurately entered the required details for each object storage repository.
- For S3 and S3 Compatible repositories, verify the accuracy of the Access Key and Secret Key.
- For Azure Blob, confirm the correctness of the provided Storage Account Name and Access Key.
Cause 2: Invalid Service Endpoint or DC Region
- Double-check the accuracy of the Service Endpoint URL and ensure that the selected or entered DC Region is valid.
- Match the DC region provided in the Service Endpoint URL with the one selected/entered in the DC Region field.
Example Format:Service Endpoint: s3.<DC_Region>.amazonaws.comDC region: <DC_Region>Cause 3: Insufficient Access Privileges or Storage Space
- Ensure that the credentials used for repository connection possess the required access privileges.
- For S3 Compatible Storage, verify that the locally deployed storage has sufficient storage space.
Cause 4: Connectivity Issue
- Confirm that the BDRShield Backup server has unrestricted internet access.
- Check and configure any NAT, firewall, or antivirus tools on the server to permit traffic to/from the provided Service Endpoint.