Resolving Backup Aborted: Incompatibility Between Backup Configuration and Server Data

KB ID: 22

Cause:

This error typically occurs when the BDRShield server is unable to read or access the backup configuration file '*.sbc' associated with a specific backup. This situation arises when a backup job is scheduled from a BDRShield client machine. The BDRShield server verifies the backup configuration details before proceeding. If there is a mismatch or the file is unreadable, the backup fails with the mentioned error message.

Solution:

To resolve this issue, follow these steps:
1. Stop the BDRShield server.
2. Navigate to the location of the particular backup configuration '*.sbc' file: `<server_backup_location>/1/<client_name>/<backup_name>/conf` on the Vembu BDR server.
3. Rename the file `<backup_name.sbc>` to `<backup_name-old.sbc>`.
4. Start the BDRShield server.
5. Reschedule the specific backup from the client machine.