Troubleshooting: Unable to Add Microsoft 365 Organization - Fix Guide

Unable to Add Microsoft 365 Organization

KB ID: 303008
Cause:
This issue arises when there are insufficient Microsoft API permissions. Common reasons include:
1. Missing one or more of the required API permissions assigned to the application 
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2. Admin consent may not have been granted for the API permissions associated with the application.
Solution:
To resolve this problem, follow these steps:
1. Ensure that the necessary permissions mentioned above have been correctly assigned to the application.
2. If admin consent has not been granted for the API permissions of the application, grant admin consent.
For detailed instructions, please refer to the BDRShield help documentation for comprehensive guidance on configuring API permissions and granting admin consent.