1. What happens when I schedule a demo?

When you schedule a demo, one of our product experts will connect with you at your preferred time to walk you through the BDRShield & BDRCLoud platform, tailored to your backup, recovery, or DR requirements. It includes a live product tour, use-case alignment, and answers to your technical queries. Just fill out the short form on our Demo Request Page to book your session. Select your interest (demo, PoC, Backup margin/cost comparison, deployment), and one of our specialists will get in touch with you shortly.

2. Can I request a Proof of Concept (PoC) before purchase?

Yes. We offer a free PoC environment where you can test BDRShield or BDRCloud with your own setup. This helps you validate compatibility, performance, and feature alignment before making a decision.

3. Do you provide help with initial deployment and setup?

Absolutely. We offer free deployment assistance to help you set up BDRShield in your environment (on-prem, cloud, or hybrid). Our technical team ensures a smooth onboarding with zero disruption.

4. Can I get a call to compare BDRShield with my current solution (e.g., Veeam, Acronis, Commvault)?

Yes. If you're evaluating alternatives, our specialists can help you compare BDRShield against your current solution based on features, pricing, performance, licensing, and support. We’ll even help you map out potential savings and operational improvements.

5. How long does a demo or consultation session take?

Most sessions take about 20 to 30 minutes, depending on the depth of your requirements. Extended sessions can be scheduled for PoC walkthroughs or multi-location setups.

6. Do I need to install anything before the demo or PoC?

No installation is needed for the demo. For a PoC, our team will guide you step-by-step to deploy a trial setup on your environment. We also offer a fully functional free trial you can use independently.

7. Is there any cost involved in scheduling a demo, PoC, or consultation call?

No. All demos, PoCs, deployment help, and cost comparison calls are completely free of charge, with no obligation to purchase.

8. How do I schedule a session?

Just fill out the short form on our Demo Request Page. Select your interest (demo, PoC, Backup margin/cost comparison, deployment), and one of our specialists will get in touch with you shortly.

9. Can I include my team members in the session?

Yes. You're encouraged to invite your IT team, decision makers, or security leads to ensure all stakeholders get their questions answered in a single session.