Error 101910: Backup Failed. Unable to initialize Backup Component.

Error 101910: Backup Failed. Unable to initialize Backup Component.

Description:

This error occurs when the agent is unable to communicate with the internal TCP port used for inter-service communication. By default, the system uses port 5557. If this port is unavailable or already in use by another process or service, this error will be reported.

Resolution:

  1. Verify port availability

    • Check whether TCP port 5557 is free and not being used by another process or service on the system.

  1. Change the port (if required)

    • If port 5557 is unavailable or already in use, update the message queue port to an unused port number in the configuration file:

Path:
C:\Program Files\Vembu\VembuIntegrationService\conf\SGConfiguration.conf
Modify the MessageQueuePort attribute under the BackupCache tag as shown below: 

Notes
Idea
 <ObjectStorage>
    <BackupCache Enabled="0" MessageQueuePort="5557" MemoryPoolCount="10" />
 </ObjectStorage>

  1. Restart services

    • After making the change, save the file and restart theDelegation Service for the updated configuration to take effect.

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