This knowledge base article provides steps to enable Events Logging in the  BDRShield Backup Server,  OffsiteDR, and other BDRShield Agents.

By default, the Event Logger option is disabled in the BDRShield suite and can be enabled by editing the configuration file: `SGConfiguration.conf`, located in the `<Installation_Location>/Conf` folder.

Note:

1. Event Log option is available for the Windows platform only.
2. Applies to BDRShield v3.9.0 and later.
   

Steps to Enable Event Logs

1. Navigate to the following folder location: `<vembu_product_installation_location>/conf` and locate the `SGConfiguration.conf` file.

2. Open the `SGConfiguration.conf` file using a text editor.

3. Find the `<Event>` tag in the configuration file. The structure looks like this:

   <Event IsEnabled="0" MaxCount="1000" PruneBy="3">

       <EventType Status="CRITICAL_EVENT" IsEnabled="0">

       <EventType Status="MAJOR_EVENT" IsEnabled="0">

       <EventType Status="WARNING" IsEnabled="0">

       <EventType Status="INFORMATION" IsEnabled="0">

   </Event>

4. Enable Event Logger by changing the `IsEnabled` value to "1" from "0". The updated `<Event>` tag should look like this:

   <Event IsEnabled="1" MaxCount="1000" PruneBy="3">

       <EventType Status="CRITICAL_EVENT" IsEnabled="1">

       <EventType Status="MAJOR_EVENT" IsEnabled="1">

       <EventType Status="WARNING" IsEnabled="1">

       <EventType Status="INFORMATION" IsEnabled="1">

   </Event>

5. To apply the changes, restart the "BDRShield_Backup_Server_Virtual_Physical_Workloads" service from Services.msc on the BDRShield backup server machine.

Note: 

1. Service Name of Backup Agents - BDRShield Delegation Service
2. Service Name of OffsiteDR Server - BDRShield_OffsiteDR_Server_Virtual_Physical_Workload
   

Note: After restarting, the backup server events will be logged in the Windows Event Viewer. You can view these events by navigating to Event Viewer (local) -> Windows Logs -> Application. The source of these events will be "BDRShield_Backup_Server_Virtual_Physical_Workloads." If needed, you can create a custom filter to view these events more easily.

Tags under the Event Logger option explained:

1. The `MaxCount` tag refers to the event count that can be viewed in Event Viewer.
2. The `PruneBy` tag refers to the timespan of events to be logged where:
   

2. 1 refers to a day
3. 2 refers to a week
4. 3 refers to a month

Users can also choose the event type to be logged based on its severity using the `EventType Status` tag, where it is further classified into:

1. CRITICAL_EVENT
2. MAJOR_EVENT
3. WARNING
4. INFORMATION
   

These event types can be enabled by changing the `IsEnabled` value to "1" from "0" alongside the respective value.