KB ID: 310000 Cause: This issue arises when the Domain status is unhealthy or inactive for any of the domains in the Microsoft 365 Organization added to the BDRShield Server. Solution: 1. Check Domain Status: Contact your Microsoft 365 account ...
KB ID: 35 Cause 1: The error occurs when there is no portal site available to list. This typically happens for WSS2.0/SPS2003, and there are no issues for WSS3.0/MOSS2007 and MS SharePoint 2010. Solution 1: 1. Enter a valid portal site URL. 2. Add ...
KB ID: 103 Cause: This issue can arise when the Exchange database file is loaded with an incorrect version of ese.dll. For example, using ese.dll from an Exchange Server 2013 installation to list mailboxes and their subfolders from an Exchange 2010 ...
KB ID: 301020 Purpose: The BDRShield, a product of Microsoft 365, facilitates the backup of Team's chats at the channel level and 1:1 & Group chats for each user level. To enable this feature, we need to leverage the Microsoft Graph Export APIs, ...
KB ID: 36 Purpose: When attempting to expand the node of a portal site in SharePoint, users encounter difficulties in listing the site collections under the portal site. This knowledge base article provides insights into the possible causes of this ...
KB ID: 302007 Cause: The 'Download as PST' restore process fails when the BDRShield Service for Microsoft 365 is configured to run under the Local System account. Solution: To prevent restore failures, you must configure the BDRShield Service to run ...