KB ID: 310000 Cause: This issue arises when the Domain status is unhealthy or inactive for any of the domains in the Microsoft 365 Organization added to the BDRShield Server. Solution: 1. Check Domain Status: Contact your Microsoft 365 account ...
KB ID: 35 Cause 1: The error occurs when there is no portal site available to list. This typically happens for WSS2.0/SPS2003, and there are no issues for WSS3.0/MOSS2007 and MS SharePoint 2010. Solution 1: 1. Enter a valid portal site URL. 2. Add ...
KB ID: 103 Cause: This issue can arise when the Exchange database file is loaded with an incorrect version of ese.dll. For example, using ese.dll from an Exchange Server 2013 installation to list mailboxes and their subfolders from an Exchange 2010 ...
KB ID: 301020 Purpose: The BDRShield, a product of Microsoft 365, facilitates the backup of Team's chats at the channel level and 1:1 & Group chats for each user level. To enable this feature, we need to leverage the Microsoft Graph Export APIs, ...
KB ID: 36 Purpose: When attempting to expand the node of a portal site in SharePoint, users encounter difficulties in listing the site collections under the portal site. This knowledge base article provides insights into the possible causes of this ...
KB ID: 302007 Cause: The 'Download as PST' restore process fails when the BDRShield Service for Microsoft 365 is configured to run under the Local System account. Solution: To prevent restore failures, you must configure the BDRShield Service to run ...
KB ID: 101003 Cause: The "Backup Completed Partially" error message in the BDRShield backup server can occur due to the following reasons: Files Skipped or Read Failure: One possible cause is when certain files are skipped during the backup process ...
This article provides step-by-step instructions to add and manage network drives as storage volumes in BDRShield Backup Server. It also outlines important considerations and best practices to ensure reliable backup operations. Important ...
KB ID: 101005 Product: BDRShield Backup Server Cause This will occur due to the following reasons: Backup configuration stored in the server and client is incompatible. When the Backup storage location is inaccessible to the backup server. If you ...
KB ID: 101014 Cause: The error message "Backup Completed Partially due to files and folder skipped" is encountered during backup operations in the BDRShield Backup Server. This issue can arise due to the following reasons: Files/folders specified for ...
KB ID: 105977 Cause: In VMware backup and replication, you may encounter a situation where the backup is marked as complete with the note that it was performed using checksum. This occurs when VMware's Changed Block Tracking (CBT) mechanism fails. ...
Error : Backup failed because the selected host agent build is not supported. Upgrade the agent to version 9.5.0 and try again. (Refer this KB: 117124) Overview This article explains how to resolve backup failures that occur when a KVM or Proxmox VE ...
1. Overview Multi-Tenancy lets an Admin create separate tenant accounts on one backup server, each with its own users, repositories, quotas and permissions. Open Tenants in the backup server to create and manage them. Tenant users have one of three ...
Error code: 101051 The specified VM cannot be processed due to entity allocation policy restrictions. Cause This issue occurs when the number of entities protected under a tenant reaches the configured entity limit. For example, if the VMware entity ...
Error Message Unable to list the backed-up Hosts/VMs for restore. Please refer to KB: 115235. Overview This error may occur when BDRShield is unable to retrieve or display the list of backed-up Hosts/VMs in the restore configuration. Possible causes ...
Microsoft 365 EWS Retirement: Action Required for BDRShield Microsoft is phasing out Exchange Web Services (EWS) in Exchange Online, switching it off in stages. BDRShield uses EWS to back up and restore In-Place Archive and Public Folder. To keep ...